社区使用图书馆
Collin College 库 serve the residents of Collin County in addition to serving
the information and research needs of Collin College students, faculty and staff.
这项服务的指导原则如下：
- The first priority of the Collin College 库 is to serve the educational needs
of Collin College students, faculty and staff.
- 图书馆 computers, the Collin College Wi-Fi, and Student Reserve materials (laptops, calculators, study rooms, etc.) are unavailable to community patrons
- The Executive Directors of the Collin College 库 will, as a group, decide whether it is feasible to offer particular services to Collin County community patrons without restricting the ability of the libraries to meet the needs of Collin College students, faculty, and staff.
- Community users have the same responsibilities and rights to intellectual freedom as do Collin College students, faculty and staff.
- Minors (persons under the age of 16) must be accompanied in the 图书馆 at all times by an adult (a person 18 or older). Minors left unattended will be reported to Campus Police.
- Parents are responsible for monitoring their minor children’s access to 图书馆 services and materials.
- Current residents of Collin County who are 16 years of age or over are eligible for a 图书馆 card. 居住证明是必需的。 Proof of residency is shown by the resident’s Collin County address by a driver’s license, a recent utility bill or other form of government documentation.
- 16岁以下人士不获签发图书证。
- 借阅人有责任按时、完好地归还资料。
- As a courtesy, the 图书馆 will attempt to send overdue notices in a timely manner by e-mail or text message.
- 读者有责任到借阅台报失或损坏图书。
- 本馆恕不接受更换个人购买的资料。
- 借方必须支付损坏或丢失物品的费用。
- The borrower is responsible for notifying the Circulation Department of a lost or stolen 图书馆 card.
- A 图书馆 card belonging to anyone other than the patron using the card will not be accepted.
- The borrower is responsible for notifying the Circulation Department of a change of name, physical address, telephone number or e-mail address.
- The borrower is responsible for their personal materials and equipment left unattended in the 图书馆.
- 读者须出示柯林书院社区图书证，方可办理所有借阅手续。
- Patrons with overdue items or outstanding fees/charges are denied permission to check out materials.
- Computers, calculators, laptops, study rooms, Wi-Fi, all reserve materials and other equipment are unavailable to community patrons and are reserved for Collin College student use.
- 截止日期不包括假期和金沙博彩大学校园关闭的其他日子。 图书馆保留收回任何资料的权利。
- 期刊和参考资料不流通，只能在图书馆内使用。
| 按材料类型划分的结帐限制 | 借期 | |
| 有声书 | 3 | 3周 |
| 书 | 5 | 3周 |
| 音乐cd | 3 | 3周 |
| 蓝光/ DVD | 3 | 7天 |
|
结帐总额：5
|
||
Items may be renewed if the patron has no outstanding fees, overdue materials or 图书馆 account blocks. 请参阅下面的详细信息和限制。
- 每件物品允许续借两次。 Renewal of Circulating 书 and 音乐cd
may be done by phone, online or in person.
- 以下资料不能通过电话或网上续借：储备和蓝光/DVD。
- Overdue materials may be renewed in person after the overdue fees are paid and if
others have not placed a hold request on the item.
- 项目必须提交续展，逾期须交费用。
一些循环项目可能会被搁置并转移到另一个校区。 Circulating materials may be returned to any campus.
- 项目在要求的校园保存3天。
- 顾客将收到一封礼貌的电子邮件和/或短信通知。
- The libraries do not have a materials booking system and cannot guarantee the availability of materials for dates in the future.
- The following materials cannot be placed on hold or transferred to another campus,
due to the high demand and/or a short checkout period.
- Games-Kits
- Makerspace包
- 储备
除金沙博彩关闭事件外，费用按日收取。 All fees are handled through the Circulation Department. Any unresolved fees or unreturned items block all borrowing privileges and may result in a hold on college records.
- If the material is damaged beyond repair, the patron will be charged the replacement
cost of the material.
- 本馆恕不接受更换个人购买的资料。
- Items judged damaged beyond repair will be given to the patron if the replacement charges are paid at the time of return. If charges are not paid at the time of return, charges will be applied to the patron’s 图书馆帐户 and the item will not be returned to the patron, but discarded.
- 本馆恕不接受更换个人购买的资料。
- No refund is given after payment of a lost item is received, even if the patron later finds the item.
If there is a dispute regarding the charges assessed, the patron may initiate the 图书馆收费上诉程序, and the appeal will be considered by the 图书馆 Executive Directors.
图书馆收费上诉程序
图书馆 patrons have the option of appealing the 图书馆 fees by filling out a 费用上诉表格 online. Unless more information is needed, the decision on whether or not 图书馆
fees are adjusted or waived will be emailed to the 图书馆 patron within 5 business
days.
Patrons are strongly encouraged to first attempt to resolve the issue by speaking with the Circulation Supervisor before submitting this 吸引力的形式.
豁免费用的条件
Fees for overdue materials may be forgiven under the following circumstances, provided the patron can demonstrate a reasonable cause related to a significant life event such as:
- 医疗疾病或伤害
- Illness, injury, or medical conditions that result in a patron's inability to return materials by the due date.
- 住院:
- Hospital stays that significantly hinder a patron's ability to access 图书馆 services or return materials on time.
- 家庭紧急情况:
- Family emergencies (e.g., death or critical illness of a close family member) that disrupt the patron's ability to return materials.
- 其他生活事件：
- Natural disasters, theft, or other major life disruptions that directly prevent the timely return of materials. Please note: Financial hardship alone is not considered a sufficient reason for fee forgiveness.
步骤1：提交请求
- Patrons wishing to request fee forgiveness should submit a request to the Circulation Department or 图书馆 Director through the online 图书馆收费上诉表格.
- 上诉必须在学期结束后30天内提出。
- The request should include a brief description of the life event and its impact on the patron’s ability to return materials on time.
步骤2：审查请求
- All requests will be reviewed on a case-by-case basis by the 图书馆 Director or Head of Circulation.
- 如有必要，图书馆工作人员可联系读者作进一步说明。
- Unless more information is needed, the decision on whether or not 图书馆 fees are adjusted or waived will be made within 5 business days.
步骤3：决策和信息
Fees are only forgiven by the 图书馆 Director or the Head of Circulation of the campus 图书馆 where the fee originated，根据所提供的信息和生活事件的性质。 Staff members are not authorized to grant fee forgiveness without prior approval.
- Once the decision has been made, the patron will be notified of the outcome in writing via email.
- If the fee forgiveness is granted, the patron's account will be updated accordingly, and future overdue materials will be subject to the standard fee policy unless otherwise stated.
This procedure ensures that all Collin College 图书馆 patrons are treated fairly and with empathy during difficult times. We are committed to providing access to 图书馆 resources and services while recognizing the challenges life events can bring.
可接受的付款方式
Patrons can make payments at the 会计（出纳）办公室 after coordinating with the 图书馆.
财务司司长（出纳）办公室接受的付款方式包括：
- 现金(面对面)
- Check (please contact the 会计（出纳）办公室 to confirm accepted check types)
- 信用卡
- 借记卡
- 非接触式支付，如Apple Pay和谷歌Pay
To view billed 图书馆 fees, please sign in to your 图书馆帐户. To pay 图书馆 fees online, please use the 付款门户. Alternatively, contact the 图书馆 directly for assistance with online payment options.
馆际互借卡和短信共享卡
Community patrons are not eligible for Inter图书馆 Loan or TexShare cards through
Collin College libraries and should request these services from their public 图书馆.
- 如果警报响起，读者必须返回借阅台。
- Patron will remain at the Circulation Desk until the cause of the alarm is determined and resolved.
由 图书馆网页小组