联系信息
网络学习中心
Monday - Thursday, 8 am - 6 pm
Friday, 8 am - 5 pm
972.881.5870
eLC@collin.edu
学生技术支持
Available 24/7
Phone: 972-377-1777
学生技术支持 can also be reached by sending an email to:
studenthelpdesk@collin.edu
在读学生指南
我如何访问我的在线课程?
金沙博彩采用Canvas作为学院的在线课程管理系统。 Canvas is accessed through the college’s online portal, CougarWeb. Once logged in, select the “My Courses” tab and click on the “Click here to access Canvas” link.
我什么时候可以在Canvas中访问我的课程?
这门课的第一天就可以在Canvas上看到。
我的金沙博彩邮箱和Office 365用户名是什么?
• Your Collin College email is your CougarWeb username (first letter of first name + full last name + a number) @collin.edu. 例子: jdoe1@collin.edu
• Office 365 username: Your Office 365 username is the same as your CougarWeb login (see above).
例如:jdoe1
我如何找到并访问金沙博彩的电子邮件?
• 两步认证方式
我没有看到我的课程在Canvas中列出。
Contact the 学生技术支持 via phone (972-377-1777) or email elc@collin.edu. In the email, please include your CWID (Campus-wide ID), your full legal name and the course(s) that are not showing.
如何在CougarWeb之外访问Canvas ?
The only way to access Canvas is through CougarWeb or the OneLogin门户.
在哪里可以找到其他技术支持问题的答案?
eLC为教师、学生和工作人员提供帮助。 See the right side of this page for contact information and hours. Additional technical support can be found below:
• 金沙博彩的服务台
• 登录帮助
参加在线课程需要具备哪些技能?
To find out if you are ready to take an online course, complete the e-learning readiness assessment, SmarterMeasure. This is an 重要的 tool that helps determine your skills for taking an online course.
Ready to start your SmarterMeasure评估?
• 访问 登录页面.
• Current Collin Students Username: collin / Password: student
• Prospective Collin Students Username: online class / Password: success
我能按自己的节奏走吗?
Online courses are just like face-to-face courses with scheduled start and end dates as well as scheduled testing dates. With online courses your need to have good time-management skills. For additional information regarding your course, check the Course Section Notes in the Schedule or the Look-up Classes section in the registration schedule (click on the five-digit CRN listed with the course) to view 重要的 class information.
画布是什么?
Canvas is a Learning Management System (LMS) used to help facilitate learning with technology.
View our 学生画布资源 page and click on Canvas Resources to view a list of helpful links.
什么是Zoom,它的用途是什么?
Zoom是一个屏幕共享视频会议工具。 Currently, it's used for faculty online office hours, online advising, and online group projects in class. If you have any questions about using Zoom, please visit our 缩放信息页面 or contact the eLC.
画布是什么?
Canvas is a Learning Management System (LMS) used to help facilitate learning with technology.
View our 学生画布资源 page and click on "More Canvas Resources" to view a list of helpful links.
我可以获得哪些资源?
• The eLC (eLearning Center) offers online learning support during open hours, which are posted on the top right of this page.
- eLC 学生画布资源 page
• An 面向在线学习 is online 24/7 - Available anytime and anywhere you are!
• Collin College offers 辅导服务 to Collin students free of charge in a variety of different subjects.
• Collin College provides online library services for face-to-face and online students. 登录CougarWeb,点击库选项卡即可访问:
- 全文文章数据库
- 全文电子书
- 其他图书馆资源
• Grammarly is a digital writing assistant that is available to all Collin College students. 你可以在这里学习使用Grammarly: 金沙博彩的语法课
• 为每个浏览器清除浏览器缓存的说明 (both Windows and Mac versions).
如何在我的设备上截图?
There are multiple ways to take screen shots, differing depending on your operating system, and Device (Computer/Mobile Phone).
• Mac操作系统
• 安卓手机
• 苹果手机
我如何更改密码?
按照微软密码重置页面的步骤操作。
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- 我可以把我的金沙博彩学生邮件转发到另一个账户吗?
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1. 在页面顶部,选择Settings >查看所有Outlook设置。
2. Select Mail > Forwarding.
3. 选择“开始转发”,输入转发邮箱,选择“保存”。
为什么/何时清除缓存?
When you see partially loaded or badly formatted web pages, incomplete pictures, or, in some cases, the wrong picture in the wrong place, clearing the cache on your computer is often one of the first steps in troubleshooting. Clearing your cache allows the browser to clear the folder, therefore allowing it to download new updated Cache. 访问刷新缓存 了解更多信息。
Instructions for 清除浏览器缓存 for each browser (both Windows and Mac versions).

