Complaint, Grievance, and Appeal Submission Information
Collin College is dedicated to fostering a supportive and respectful learning environment. If you have an academic or non-academic concern, clear procedures are in place to help you resolve it. This page explains how to file a student complaint, appeal, or grievance, ensuring your concerns are heard and addressed fairly and promptly.
| Complaint Policies | Complaint Procedures | Deadline to File | Complaint & Appeal Process/Forms | ||||||
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Academic Grade Appeal |
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No later than the last regular day of the first long semester after receiving the
grade. |
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Academic Suspension for Grade Point Average (GPA) below required 2.0 |
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| Within ten (10) business days from the Notice of Suspension/Dismissal | |||||||||
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Disciplinary Appeal |
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On or before the fifth College District business day following the administrative
decision issued by the District Dean of Students Office or the Honor Council's written
determination. For final expulsion appeals to the College District President or designee: On or before the third College District business day following the decision issued by the Disciplinary Appeals Committee (DAC) or the decision issued by the designated leadership team member. |
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Financial Aid Appeal |
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| Within twenty-one (21) academic calendar days (not including weekends) of notice that the student has not met Satisfactory Academic Progress (SAP) | |||||||||
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Harassment & Discrimination (Not Sexual in Nature) Against a Student |
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| As soon as possible after the alleged act or knowledge of the alleged act |
Student Incident Report Form (For Complaints Against Students) |
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Harassment & Discrimination (Not Sexual in Nature) Against an Employee |
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| As soon as possible after the alleged act or knowledge of the alleged act |
Student Complaints Form (For Complaints Against a College Employee) |
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Title IX Complaints: Dating Violence, Sexual Assault, Sexual Harassment, Stalking, Domestic Violence |
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Title IX Formal Resolution Process Flowchart |
As soon as possible after the alleged act or knowledge of the alleged act | ||||||||